Pricing

Yes. You can upgrade or downgrade your plan at any time in the dashboard. Upgrades take effect immediately, while downgrades take effect at the next billing period.

Visitors already in a conversation can finish it. On a paid plan you can buy 500 extra conversations for €39 at any time; they're used once the month's run out and don't expire. Otherwise new visitors see a polite message asking them to contact you directly, until you upgrade or a new month begins. If you upgrade in the dashboard, the higher limit applies immediately.

No. You pay monthly or yearly (a year costs ten months), and you can cancel any time in the dashboard. Cancellation takes effect at the end of the current billing period, and after that your workspace continues on the free plan.

Payment is handled securely via Stripe and billed monthly. We never store your card details. Invoices are sent automatically to the email address linked to the account.

Yes. You can view and download all your invoices in the Stripe billing portal, accessible from your dashboard.

Nothing is deleted: your workspace moves to the free plan, and your content, documents and settings stay as they are. If you want your account deleted, write to [email protected] and we'll delete your data within 30 days, unless Danish law such as bookkeeping requirements makes us keep it. You can export your conversations from the dashboard first.

Yes. Every new account gets a 14-day free trial with the Starter plan's limits, and you don't need to enter a credit card to get started. When the trial ends, your workspace moves to the free plan, so the assistant keeps answering: 30 conversations a month on one site.

A conversation is one visitor's chat with the assistant, and it counts once the assistant has delivered its first answer. The visitor can ask up to 25 questions in the same conversation; if they ask more, it counts as a new conversation. Chats handed straight to your team, or where the assistant never gets to answer, don't count.