Documentation
Everything you need to set up, configure, and run Asktopus on your website.
Getting started
Configuration
Multi-language support
How the widget picks a language for each visitor and how to add translations.
Knowledge sources and crawling
How the assistant learns from your website, uploaded documents, articles and shop products.
Sites with bot protection
Let Asktopus through Cloudflare, Vercel or other bot protection with a secret header.
Tuning your assistant's tone
Use the tone and persona field to shape how your assistant sounds without weakening its safety rules.
Human handoff
Let visitors reach a real person from the chat, and get their messages by e-mail, Slack or webhook.
Blocked topics and prompt injection
Reject off-topic or abusive questions before they cost you LLM tokens.