Blog
Insights on AI chatbots, customer service, and how businesses get the most out of AI on their website.
29 September 2026
When bot protection locks out your own AI assistant
Cloudflare's bot protection stopped our AI assistant from reading our own site, and an IP allowlist didn't fix it. Here's what did, and the setting we built so it works on any firewall.
Read article28 September 2026
AI chatbot for your website: how to add one (2026)
How to choose and add an AI chatbot to your website: the three types, a buyer's checklist, setup on WordPress, Shopify and Wix, costs and common pitfalls.
Read article28 September 2026
AI customer service for small businesses: 2026 guide
AI customer service without an enterprise budget: what a customer service chatbot handles well, when a human steps in, what it costs, and a 5-step plan.
Read article28 September 2026
AI Chatbot Pricing 2026: How Much Does a Chatbot Cost?
AI chatbot pricing compared: what Chatbase, Tidio, Intercom Fin, DocsBot and others cost, how each pricing model works, and the fees to watch for.
Read article26 April 2026
GDPR and AI chatbots: What to know before going live
AI chatbots process personal data. Here are the seven questions you need to answer, plus a go-live checklist, before adding an AI chatbot to your site.
Read article25 April 2026
AI chatbot vs. live chat: What should small businesses choose?
AI chatbot or live chat with real people? We walk through the strengths, weaknesses, and when a hybrid setup makes sense for small and medium-sized businesses.
Read article22 April 2026
What is RAG, and why does it matter for AI chatbots?
RAG (retrieval-augmented generation) is what separates an AI that makes things up from an AI that answers from your own content. Here's what it means for SMBs.
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