AI chatbot for your industry/Use case

AI chatbot for SaaS companies

Trial users convert when they get going quickly. And customers stay when they can find answers themselves. Asktopus reads your docs and handles both sales and support questions.

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Answered outside opening hours

21:47
What's the difference between Pro and Business?
Answered
23:12
Can you integrate with Slack?
Answered
06:38
Where do I find my API key?
Answered

What Asktopus solves for SaaS companies

Higher trial conversion

When users get answers to setup questions immediately, they reach first value faster and upgrade to a paid plan more often.

Fewer support tickets on the basics

Repetitive questions about login, settings, and export are answered automatically from your docs. Support can focus on what actually needs a human.

Always up to date with the product

Every time you update your docs or pricing page, Asktopus refreshes its knowledge at the next automatic update (weekly on Pro, every 3 days on Business) or when you click Update knowledge. No manual sync or separate FAQ to maintain.

How SaaS companies use Asktopus

1
Explain plans and features
Prospects want to know the differences between plans, whether your tool solves their specific case, and which integrations you offer. Asktopus can answer precisely based on your pricing and feature pages.
2
Self-serve onboarding
Trial users drop off when they get stuck early. Asktopus can answer setup questions straight from your docs, so they keep moving without opening a support ticket.
3
Tier-1 customer support
Repetitive questions about login, export, settings, and rate limits get answered automatically. Your support team can focus on inquiries that actually need a developer or specialist.

Examples of questions your users ask

What's the difference between Pro and Business?
Can you integrate with Slack?
Where do I find my API key?
How do I export my data?
Is there a free trial?
What's the rate limit on the API?

Questions about Asktopus for SaaS companies

Can Asktopus read our technical documentation?

Yes. Asktopus crawls any publicly accessible website, including docs sites built on Docusaurus, GitBook, Mintlify, and similar. Code blocks and technical formatting are preserved in answers.

Can we connect Asktopus to our product's internal data?

No. Asktopus only answers from your public content, not from a user's account data, account state, or the product's database. That makes it well suited to general product info and docs, but not to personal account data.

How often do answers update when we change our docs?

On Pro, Asktopus re-reads your site every week, and on Business every 3 days, picking up new pages in the sections you chose. After a release you can also click Update knowledge in the dashboard to refresh right away.