Pricing
Choose the plan that fits your business
Try it free for 14 days — no credit card required
Starter
299DKK/month
Excl. VAT
- 300 conversations/month
- 1 website
- 1 team member
- 10 knowledge sources (documents + articles)
- Email support
Pro
799DKK/month
Excl. VAT
- 1,500 conversations/month
- 5 websites
- 3 team members
- 50 knowledge sources (documents + articles)
- Widget customization
- Remove branding
- Priority support
Business
1,999DKK/month
Excl. VAT
- 5,000 conversations/month
- 20 websites
- 10 team members
- 200 knowledge sources (documents + articles)
- Widget customization
- Remove branding
- Custom domain
- Dedicated support
A conversation is one visitor's chat with the assistant, however many questions they ask (up to 25). Chats where the assistant never gets to answer don't count.
Compare plans
| Starter | Pro | Business | |
|---|---|---|---|
| Conversations/month | 300 | 1,500 | 5,000 |
| Websites | 1 | 5 | 20 |
| Team members | 1 | 3 | 10 |
| Knowledge sources (documents + articles) | 10 | 50 | 200 |
| Widget customization | |||
| Remove branding | |||
| Custom domain | |||
| Support | Email support | Priority support | Dedicated support |
Pricing and billing questions
The key things to know before choosing a plan
- Can I change plan mid-cycle?
- Yes. You can upgrade or downgrade your plan at any time in the dashboard. Upgrades take effect immediately, while downgrades take effect at the next billing period.
- What happens if I reach the conversation limit?
- Visitors already in a conversation can finish it. New visitors see a polite message asking them to contact you directly, until you upgrade or a new billing period begins. If you upgrade in the dashboard, the higher limit applies immediately.
- Is there a contract or notice period?
- No. All plans are billed monthly, and you can cancel any time in the dashboard. Cancellation takes effect at the end of the current billing period.
- How is payment handled?
- Payment is handled securely via Stripe and billed monthly. We never store your card details. Invoices are sent automatically to the email address linked to the account.
- Can I access my invoices?
- Yes. You can view and download all your invoices in the Stripe billing portal, accessible from your dashboard.
- What happens to my data if I cancel?
- Your data is deleted within 30 days after cancellation, unless we are required to retain it under Danish law such as bookkeeping requirements. You can export your conversations from the dashboard before cancellation takes effect.
- Is there a free trial?
- Yes. Every new account gets a 14-day free trial with the Starter plan's limits, and you don't need to enter a credit card to get started. When the trial ends, the assistant is paused until you choose a plan.
- What counts as a conversation?
- A conversation is one visitor's chat with the assistant, and it counts once the assistant has delivered its first answer. The visitor can ask up to 25 questions in the same conversation; if they ask more, it counts as a new conversation. Chats handed straight to your team, or where the assistant never gets to answer, don't count.