Built in Copenhagen · GDPR-ready
AI chatbot for your website
Give your visitors instant, accurate answers around the clock. Asktopus reads your website and documents and responds like an expert.
- 14-day free trial
- No credit card
- Ready in minutes
Fjord Bikes
Replies instantly
Hi! How can I help?
Can I return a bike I've taken for a test ride?
Yes, you have 30 days to return it if the bike is in resaleable condition, and you're refunded to the same payment method. Read more in our return policy.
You're chatting with an AI. It can make mistakes.
- per conversation on Starter
- ≈ €0.13
- questions within one conversation
- 25
- then chat content is deleted automatically
- 90 days
- cookies in the chat widget
- 0
How it works
Three simple steps to an AI assistant that knows your content
- 1
Add your website
Enter your website's address in the dashboard and press Scan.
- 2
Choose what it learns
Asktopus scans your sitemap and groups your pages. Tick the sections the assistant should learn from, and upload any documents.
- 3
Paste one line of code
Copy the script onto your site. The chat appears and answers your visitors right away.
Features
What it takes for your visitors to get real answers, also outside opening hours
Answers only from your content
The assistant uses your website, documents, knowledge articles and shop products as its only source. If the answer isn't there, it says so instead of guessing.
Human handoff
Visitors can reach a real person from the chat at any time. Their message goes to your team by e-mail, Slack or webhook.
Your visitors' languages
It answers in the language each visitor writes in, and the chat window's own texts come in 11 languages.
Built for GDPR
Chat content is deleted after 90 days, CPR and card numbers are masked before they reach the AI, the widget sets no cookies, and the data processing agreement is part of the terms.
Read the data processing agreementConversation overview
Read every conversation in the dashboard, and get a weekly summary with the questions your content may not cover.
Document uploads
Upload PDFs and Word documents the assistant can pull answers from.
Widget customization
Customize colors, position, welcome message, and more so the widget matches your brand.
Pay per conversation, not per message
One conversation covers up to 25 questions, and the price is the same whichever language model answers.
Pricing
Choose the plan that fits your business
Try it free for 14 days — no credit card required
Starter
Excl. VAT
or €390 a year: two months free
about €0.13 per conversation
- 300 conversations/month
- 1 website
- 500 pages per site (website + documents + products)
- You + 2 team members
- 100 knowledge sources (documents + articles)
- Shop products synced daily
- Email support
Pro
Excl. VAT
or €990 a year: two months free
about €0.07 per conversation
- 1,500 conversations/month
- 5 websites
- 5,000 pages per site (website + documents + products)
- You + 5 team members
- 500 knowledge sources (documents + articles)
- Knowledge updated automatically every week
- Shop products synced every hour
- Widget customization
- Remove branding
- Priority support
Business
Excl. VAT
or €2,490 a year: two months free
about €0.05 per conversation
- 5,000 conversations/month
- 20 websites
- 25,000 pages per site (website + documents + products)
- Unlimited team members
- 2,000 knowledge sources (documents + articles)
- Knowledge updated automatically every 3 days
- Shop products synced every hour
- Widget customization
- Remove branding
- Custom domain
- Dedicated support
A conversation is one visitor's chat with the assistant, however many questions they ask (up to 25). Chats where the assistant never gets to answer don't count.
Which AI chatbot should you choose?
An honest answer, by what you need. Each comparison cites the other product's own pages.
| If you need… | Choose | Comparison |
|---|---|---|
| AI answers from your own website, documents and product catalogue, with the AI included in one monthly price | Asktopus | Read the buying guide |
| Live chat, a helpdesk and an AI agent in one tool for an online store | Tidio | Asktopus vs Tidio |
| A support team's inbox across chat, email and phone, with an AI that takes actions | Intercom Fin | Asktopus vs Intercom Fin |
| An AI agent that learns from many sources and answers on WhatsApp, Slack and more | Chatbase | Asktopus vs Chatbase |
| A shared inbox where your team chats with customers itself, free for two seats | Crisp | Asktopus vs Crisp |
| A Danish customer service platform with live chat, integrations and an ISAE 3000 report | Karla | Asktopus vs Karla |
Frequently asked questions
The questions we get asked most often about Asktopus
What is Asktopus?
Asktopus is an AI chat assistant you embed on your website with a single script tag. It reads your content, uploaded documents (PDF and Word) and, if you run a webshop, your product catalogue, and answers your visitors in natural language, around the clock. It only uses your own material as source, so answers reflect what's actually on your site.
How fast can I get started?
You're up and running in under 5 minutes. Create an account, enter your website URL, and we automatically crawl your pages. Once crawling finishes (typically between 1 and 10 minutes), you paste the embed code into your website and the widget goes live.
What if the AI gets an answer wrong?
Asktopus retrieves answers from your own content and won't make things up. If an answer is wrong, the issue is usually in the source content. You can review every conversation in the dashboard, find content gaps, and improve them. You can also upload documents to cover topics that aren't on your site.
What languages does Asktopus support?
Asktopus answers in the language each visitor writes in. The chat window's own texts, such as "Talk to a person" and its form, come in 11 languages: Danish, English, German, Swedish, Norwegian, Finnish, Dutch, French, Spanish, Italian and Polish, and the widget picks the one that matches the page. On Pro and Business you can also translate your own texts, like the greeting, for each language. The dashboard is in English, Danish and Spanish.
Can Asktopus read my PDFs and documents?
Yes. You can upload PDFs and Word documents directly in the dashboard, and Asktopus indexes them alongside your website content. Useful for price lists, terms, manuals, and other material that isn't published on your site.
What about GDPR and visitor privacy?
Asktopus is built in Denmark and complies with GDPR. The content of chat conversations is deleted automatically after 90 days, and we never sell data. You can read the full details in our privacy policy.
Guides and articles
AI Chatbot Pricing 2026: How Much Does a Chatbot Cost?
AI chatbot pricing compared: what Chatbase, Tidio, Intercom Fin, DocsBot and others cost, how each pricing model works, and the fees to watch for.
Read the guideAI chatbot for your website: how to add one (2026)
How to choose and add an AI chatbot to your website: the three types, a buyer's checklist, setup on WordPress, Shopify and Wix, costs and common pitfalls.
Read the guideGDPR and AI chatbots: What to know before going live
AI chatbots process personal data. Here are the seven questions you need to answer, plus a go-live checklist, before adding an AI chatbot to your site.
Read the guide
Let Asktopus answer while you run your business
Set up your AI chatbot today and see what your visitors ask about.
Try it free for 14 days — no credit card required